Returns & Exchanges
At Smith Farm 1914, we stand behind the quality of our handcrafted beauty products and want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, we offer a 30-day return window for items in their original condition.
Initiate Your Request
Email our farm support team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Carefully pack the unused portion of your product in its original packaging to ensure it is protected during transit back to our workshop.
Ship It Back
Affix the provided shipping label to your package and drop it off at any authorized carrier location within 7 business days of receiving your authorization.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method, typically appearing within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing